How we hire

We’re always on the lookout for motivated people who are driven by sales success and passionate about providing exceptional customer service. While experience in self-storage, retail, sales or customer service is a plus, we welcome applicants from all employment backgrounds.

Here's everything you need to know about our hiring process and how to prepare for it.

Our Application Process

01.

Search

Explore available jobs in your area on our jobs page.

See jobs now

02.

Apply

Found a job you’re interested in? Click ‘Apply now’ to start your application. You will need to create an online account using your preferred email and submit a cover letter and resume. Refer to our checklist below for tips.

03.

Phone interview

If your application progresses, you will be notified by email within one week. One of our Talent Acquisition Partners will schedule a call to discuss your interest and suitability for the role.

04.

Face-to-face interview

Shortlisted candidates will meet with our team, usually in a one-on-one interview with the Hiring Manager. See tips on how to prepare below.

05.

Background checks & offer

We will conduct reference checks with your previous employers or contacts. If successful, you will receive a formal job offer. We'll then organise your start date and begin the onboarding and training process to welcome you into your new team.

Application checklist

Use this checklist to enhance your chances of submitting a strong application.

Carefully read the job description and tailor your cover letter and resume to reflect relevant skills and experiences.
Highlight achievements by including specific accomplishments and metrics that demonstrate your impact in previous roles.
Edit your resume and cover letter for spelling and grammatical mistakes and double check the contact details you’ve listed are correct.
List the details of at least two referees who can be contacted later in the assessment process.
Follow instructions to ensure you’ve included all requested documents and information as outlined in the job posting.

Interview prep and tips

Our goal is to create a welcoming and supportive interview environment where you can feel at ease and showcase your true potential. We view the interview not as a test, but as an opportunity for mutual discovery – a chance for us to learn about you and for you to learn about us. Here are a few tips to help you prepare.

Do your research

Nothing makes as good an impression as showing you care about our business. Familiarise yourself with Storage King and the self-storage industry and review the job description carefully. Know the key responsibilities and required skills so you can highlight your relevant experience and qualifications.

Prepare your answers

Anticipate common interview questions and practise your responses. Be ready to discuss your background, achievements and how they align with the role. While each interview is different, some example questions to consider include: Why are you right for this job? What excites you about working with us? What are your plans for the next year or two? What are some achievements you're really proud of?

Think of some questions

Think of a few things you can ask before you head in – things like "what do you like best about working here?" or "What kind of training opportunities do you offer?". This is a chance for you to find out more about the role.

Look presentable

All our store staff wear uniforms. While there's no dress code for our interviews, we suggest wearing smart casual attire that is clean, neat and professional.

Be punctual

Plan to arrive 15 minutes early. That way if traffic is unexpectedly bad, you’ll still be okay. It also shows respect for the interviewer's time and gives you a moment to collect your thoughts.

Frequently asked questions

After submitting your online application, you will receive an automated email confirming this has been received. If your application progresses, we will contact you within one week to schedule a phone interview. While we strive to respond to all applicants, please note that only successful candidates will be contacted for the next steps.

You can express your interest in future roles at Storage King by filling out this form. We'll contact you if a suitable position becomes available.

You're definitely welcome to apply for multiple positions if you meet the eligibility criteria for each job you apply for.

The recruitment timeline varies depending on the role and the number of applicants. Generally, you can expect to hear from us within two weeks of the application if your application has successfully progressed. The full hiring process typically takes around 20 days. Please note that only successful candidates will be contacted for the next stage of the process.

We recommend wearing smart casual attire that is clean, neat, and professional, along with closed-toe shoes, as the hiring manager may take you on a site tour to help you become familiar with the facility.

Email or send a text the Recruitment team on the details provided on your interview confirmation email or text. We value proactive communication.

Ideally the referee details supplied are at manager or supervisor level from an existing or previous employer. The reference check will only be completed once we receive your consent after you've completed a successful phone and face-to-face interview.

The salary is determined by the level of responsibility of the role and will be discussed with the successful applicant. If you progress through the initial resume review, you'll have the opportunity to discuss salary expectations with the Storage King Recruitment team.

Still have questions?

Contact our Recruitment Team via the enquire link at the bottom of the page.